Policies

Black Kettle Soap Company

Policies

Welcome to our shop.

Payment
Be aware that using echecks through Paypal will delay shipment of your order by 3-4 business days.


Shipping

Packaging on most items is 2-3 days. Special orders and made to order items may take longer. Bath bombs will always take at least 3 days. Dryer balls take 5 days. If an item is temporarily out of stock we may hold your order briefly until it is ready. 5# Laundry bags take 4-5 days

This is how our shipping works, all orders with shipping charges over $6.10 will ship via priority mail, anything under that gets shipped first class mail. Most domestic packages over 16 ounces are shipped in USPS Priority Mail packaging.

Refunds and Exchanges

Due to the nature of our product we do not accept returns.


Additional Policies and FAQs

Yes, we do offer wholesale for retailers. Please email your inquiry to bksoapco@yahoo.com